We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super !
Great item! My samsung s7 charges as much as the native charge when the fast charge is turned off. I tried already in the evening sun, i'm happy with the purchase
fast shipping. thanks
Good product. Fast delivery. Recommended.
I haven't tried it yet, but the product looks good.
In the south gives 8 watts of charge. As the nw will fit,
Perfect!!!
I am very satisfied. The only problem - is the short strap on the phone. Jsem velmi spokojen. Jediný problém - je krátký popruh na zapínání telefonu.
The item was as described and works well.
It's quite small, but with little light that's already starting to charge.
top
Very good product
The parcel came quickly. The product fully corresponds to the description. The workmanship is very good. In urban conditions gives not all the declared power, but this is already a problem with dirty air. In nature, everything is fine.
Excellent design, excellent performance and fast delivery.
charge 3000mah in 5 hours in medium full sun
Excellent solar panel. At first i doubted whether to take or not to take. But i did. Immediately checked on the summer bright sun and phone samsung galaxy note 9. also checked on samsung galaxy s8 + from 85% to 100% charged in about 30-35 minutes.
Until i checked! The parcel was less than a month.
It came quickly, while in work there was no way to check.